Administration Team Leader

Administration
Salford

We are NOW HIRING an Administration Team Leader (Salford)

Job Overview

We are seeking a highly organised and detail-oriented Administration Team Leader to lead a team of six administrators. The ideal candidate will have strong clerical and administrative skills, proven experience leading others, and excellent customer service. You will provide direction and guidance to a warm, friendly team, working directly with clients as needed. This is an on-site, full-time role: Monday–Thursday 9:00–17:30, Friday 9:00–16:00.

Team Responsibilities

  • Manage incoming calls and respond to enquiries with professionalism and courtesy
  • Maintain confidentiality at all times
  • Diary management
  • Maintain the CRM system
  • Maintain organised filing systems for physical and digital documents
  • Provide general administrative support to ensure the office runs smoothly

Team Leader Responsibilities

  • Oversee workflow, plan for holidays, and manage sickness
  • Support and guide less-experienced team members
  • Identify training needs and plan accordingly
  • Review processes and identify areas for improvement

Requirements

  • Proven experience in an administrative or office support role (essential)
  • Experience using Microsoft Office
  • Strong organisational skills with the ability to prioritise effectively
  • Excellent telephone manner and interpersonal skills
  • Ability to work independently and as part of a team in a fast-paced environment
  • Proactive approach to problem-solving and adaptability to changing priorities

Benefits

  • Private dental insurance
  • Private medical insurance
  • Health & wellbeing programme
  • Company pension
  • On-site parking
  • Company events
  • Gym membership
  • Employee/store discounts

If you are passionate about contributing to an organised office environment and possess the necessary skills, we encourage you to apply for this full-time, permanent opportunity.

Job Skills
Team leadership
CRM management
Organisation
Communication
Diary management

Other Benefits

Company pension
Company events
Health & wellbeing
On-site parking

For candidates

Apply for position

Email CV and cover letter to:

recruitment@marymonson.co.uk
Profile image of Mary Monson Solicitors criminal lawyer Kellie Dent
An illustraion of a man leaning on a big blue phone, a big envelop for background, paper plane flying in the sky

Contact information

Multiple locations

Open the map to see our offices locations

Office openings

Monday - Thursday: 9:00 - 17:30

Friday: 9:00 - 16:00

Send us a confidential message

We'll get back to you as soon as possible. We are happy to speak to you if you have a query, and either have a free consultation on the phone or in person if necessary.